In our personal lives we work hard on our relationships. We want the best relationships with our partner, our families and our friends. So why doesn’t this always translate into work?
The distractions we experience at work often get in the way. The pressure we feel to get the job done prevents us from taking that time to ‘be’ with others. We hear leaders saying ‘we’re in listening mode’- what on earth is that? Surely the only way to reach a better understanding is to have a conversation in which, we are not listening to be heard but chatting to understand. It is this mutual understanding that builds trust and a solid foundation on which performance can flourish.