You’ve probably heard leaders talk about psychological safety. This phrase has become a business buzzword, often waved around, hoping that people will suddenly speak up with brave ideas. Except… it doesn’t work like that. So what's involved in helping create a more inclusive culture within teams? Let's dig in.

You know that moment when someone says, “Cheer up; it might never happen!” and your inner voice responds, “It already did, thank you very much.” Or when your boss adds a Friday 5 pm task and you reply “No worries!” while mentally drafting your resignation letter to become a goat yoga instructor in the Lake District? This post is for you and in this post we'll explore what optimism actually is and how it will help your career, even when things are tough.

We love this question and ask it often – of ourselves and others. Doesn’t it just encourage you to expand your thinking? It helps you get...